Citadines Sudirman Jakarta and Citadines Gatot Subroto Jakarta are proud to announce their latest achievements at the Indonesia Travel and Tourism Awards 2025, reaffirming their commitment to excellence in hospitality, sustainability, and guest experience.
Citadines is a serviced residence brand designed for modern urban travellers who value flexibility, comfort, and authentic city living. Strategically located in the heart of Jakarta’s dynamic business districts, Citadines Sudirman Jakarta and Citadines Gatot Subroto Jakarta offer contemporary living spaces that combine the privacy of an apartment with the convenience of hotel services. Both properties feature fully furnished units equipped with kitchenettes, living areas, and access to lifestyle facilities, creating an ideal stay experience for both short- and long-term guests.
At this prestigious national awards platform, Citadines Sudirman Jakarta was recognised as Indonesia’s Best Sustainable Serviced Apartment of the Year, highlighting its strong dedication to responsible hospitality practices and environmentally conscious operations. Meanwhile, Citadines Gatot Subroto Jakarta received the Indonesia Excellence Service Award for Serviced Apartments, celebrating its consistently high service standards and guest satisfaction.
Managed by The Ascott Limited, both properties reflect Ascott’s commitment to quality living and service excellence. The sustainability recognition awarded to Citadines Sudirman Jakarta reflects its ongoing initiatives in energy efficiency, waste management, and community engagement, aligned with Ascott’s global sustainability framework. These efforts aim to minimise environmental impact while maintaining a comfortable and responsible stay experience.
Meanwhile, the service excellence accolade received by Citadines Gatot Subroto Jakarta underscores the property’s consistent delivery of high-quality service and guest satisfaction. Through attentive service, consistent quality, and a strong service culture, the team continues to deliver meaningful and memorable stays for guests.
“We are truly honoured to receive these recognitions at the Indonesia Travel and Tourism Awards 2025,” said Hairil Mukhlis, General Manager of Citadines Sudirman Jakarta and Citadines Gatot Subroto Jakarta. “These awards reflect the dedication of our teams and our shared commitment to delivering sustainable practices and exceptional service, while staying relevant to the evolving needs of modern travellers.”
These achievements further strengthen both properties’ positions as trusted serviced residence brands in Indonesia, known for balancing comfort, functionality, and vibrant city living. Looking ahead, both properties remain committed to continuous improvement, innovation, and creating positive impacts for guests, communities, and the environment.