Bethsaida Healthcare has once again achieved international recognition by winning the prestigious “Clinical Ecosystem of the Year – Indonesia” award at the Healthcare Asia Awards 2026, held on Thursday, 26 March 2026 at Marina Bay Sands, Singapore.
The Healthcare Asia Awards is an international awards programme that recognises hospitals and healthcare institutions across Asia that demonstrate innovation, service excellence, and tangible impact in improving the quality of healthcare systems. The awards assess various key aspects, ranging from innovation in medical services, the adoption of technology and digital transformation, and the quality of patient care and patient safety, to contributions to society. As one of the most respected benchmarks in Asia’s healthcare industry, the Healthcare Asia Awards are only presented to institutions that demonstrate significant, measurable, and sustainable achievements in healthcare development.
Bethsaida Healthcare’s success in securing this award is a testament to its integrated healthcare ecosystem, which connects hospitals, clinics, wellness centres, laboratories, and pharmaceutical services within a single coordinated and continuous system.
In his remarks, Norman Daulay, CEO of Bethsaida Healthcare, stated, “We are grateful to God for His blessing in receiving this achievement. This award reflects a fundamental shift in healthcare, from fragmented services to an integrated clinical ecosystem. At Bethsaida Healthcare, we have built a service network that connects prevention, diagnosis, treatment, and recovery into a comprehensive and continuous patient journey.”
He further added that this achievement is also the result of the collective efforts of the entire team, including the contributions of all doctors and medical personnel who remain committed to delivering the best possible care to patients every day. “We are honoured to represent Indonesia on the international stage and will continue striving to enhance healthcare standards in the future.”
Bethsaida Healthcare currently operates several service units, including Bethsaida Hospital Gading Serpong, Bethsaida Hospital Serang, Bethsaida Clinic, and Seraphim Medical Center, all of which are integrated within a unified clinical pathway system. This ecosystem enables patients to receive more coordinated, efficient, and safe healthcare services, with a strong focus on patient-centred care.
As part of this strategy, Bethsaida Healthcare has also developed various Centres of Excellence, such as the Heart & Vascular Center, Women & Children Center, Digestive Center, Trauma & Orthopaedic Center, Urology Center, Wellness Center, Beauty & Aesthetic Center, and Sport & Rehabilitation Center. These centres are supported by a multidisciplinary approach and modern medical technology.
In addition, digital transformation through the implementation of a Smart Hospital Ecosystem, the integration of electronic medical records, and the utilisation of AI-based technologies further strengthens service quality, enhances patient safety, and supports faster and more accurate clinical decision-making.
Moving forward, Bethsaida Healthcare is committed to expanding its service network, developing new centres of excellence including a Neuroscience Center, and strengthening an integrated, innovative, and sustainable healthcare ecosystem in Indonesia.