For Mrs Sandi, relief came after her child, who had been suffering from a high fever for several days, received prompt treatment at the Pediatric Emergency Department at Mayapada Hospital Jakarta Selatan (MHJS). With paediatricians available at the hospital 24 hours a day, her child was able to receive timely and appropriate medical care.
Mrs Sandi said her child had a fever of around 41°C that persisted for three days. Concerned about the condition, she decided to take her child to the hospital for immediate treatment. “At around 3 a.m., my child received treatment for the high fever. I came to the Pediatric Emergency at Mayapada Hospital Jakarta Selatan (MHJS), where my child was examined by the doctor and nursing team. Fortunately, MHJS has a paediatrician on standby 24 hours. My child then had a blood test and was given medication to bring the fever down,” said Mrs Sandi.
Throughout her child’s treatment, Mrs Sandi was grateful for how quickly the medical team responded. “The initial treatment by the nurses and doctor was very quick. My child was given medication to lower the temperature and was advised to be admitted to hospital. In less than an hour, my child already had a room,” she said.
In response to this, Dr. Citra Raditha, Sp.A(K), from Mayapada Hospital Jakarta Selatan, explained that fever is generally a natural response of the body to fight infection, whether caused by a virus or bacteria. “However, parents should be alert if a child’s temperature reaches 39°C or higher, persists for several days, or is accompanied by symptoms such as seizures, reduced consciousness, shortness of breath, repeated vomiting, extreme weakness, or difficulty eating and drinking. If these symptoms occur, take the child to a doctor immediately to identify the cause and receive appropriate treatment,” explained Dr. Citra.
As Mrs Sandi’s experience demonstrates, medical emergencies in children require swift medical attention. To support a rapid response, the Pediatric Emergency at Mayapada Hospital Jakarta Selatan is supported by paediatricians who are on standby and present at the hospital 24 hours a day. This means treatment can begin without waiting for a doctor to arrive. Internal medicine specialists and anaesthetists are also on standby at the hospital to provide further treatment when required. The Pediatric Emergency service at Mayapada Hospital Jakarta Selatan can be accessed through the emergency contact number 150990 or the Emergency Call Button on the MyCare app.
Beyond 24-hour medical support, the Pediatric Emergency Mayapada Hospital Jakarta Selatan features a child-friendly Emergency Department with an animation-themed environment designed to provide greater comfort for children and their families. All services follow international standards in accordance with Joint Commission International (JCI) accreditation, with a focus on patient safety, patient-centred care and patient experience.
The Pediatric Emergency service is part of the Pediatric Centre at Mayapada Hospital Jakarta Selatan, a comprehensive service centre supported by experienced paediatric specialists and subspecialists. The centre provides care for a wide range of childhood health conditions, including allergies, digestive disorders, kidney disorders, heart disease and infections, as well as children with special needs, including autism and dyslexia.
For more information about other services at Mayapada Hospital, visit the Health Articles & Tips feature on MyCare. The app also includes Personal Health, integrated with Google Fit and Health Access, which helps users monitor their heart rate, steps, calories burned and Body Mass Index (BMI).